Best Western Melbourne City

ex. Explorers Inn - Melbourne

16 Spencer Street, Melbourne, VIC, Australia, 3000show map
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2Guests1room
Highlights
7
Very goodBased on  328 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

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Overview

Pensione Hotel Melbourne is a 3-star grand property, set close to the beach front. Featuring European architecture, Pensione Hotel Melbourne was renovated in 2012.

It provides a convenient location within easy reach of Federation Square, that is 1200 meters away. A train station as well as Flagstaff subway station are not far from the hotel.

The venue is a short walk to fairgrounds, a mall and boutiques.

Flinders Street train station is nearby. Due to its location 20 km from Essendon airport, it will take about 25 minutes' drive to get there.

Rooms

Guests are offered inviting guestrooms featuring satellite television, climate control, high-speed internet, a mini-refrigerator and a personal computer along with fresh décor. Some rooms at Pensione Hotel Melbourne have a view over the courtyard. The rooms come with en suite bathrooms featuring a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Residents can have breakfast in the bar. Guests can unwind in the La Pesche Cafe And bar with a favourite drink. Offering Mediterranean and Australian dishes, RAB (Railway Administrative Building) is a 5-minute walk away.

The hotel offers a continental breakfast at the price of AUD 11 per person per night. 

Services

The hotel offers a designated smoking area, an elevator and a luggage storage for general needs and a business centre, a meeting room and a photocopier for corporate travelers.

Relax

On-site children facilities feature cribs and babysitting. Active guests will benefit from a gym and a fitness center available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at AUD 35 per day.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   114.

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Facilities
Wi-Fi
Parking

AUD 35 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Fitness/ Gym

Exercise gym

Spa and relaxation

Massage

Laundry

Self-service laundry

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Housekeeping
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • BBQ facilities
  • Massage
  • Library

Room view

  • Courtyard view

Room features

  • Air conditioning
  • Central heating
  • Mini-bar
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotExisting beddingFREEAll children3 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Melbourne AquariumMelbourne Aquarium2700 ft
Southern Cross StationSouthern Cross Station1700 ft
Flagstaff Train StationFlagstaff Train Station3000 ft
Flagstaff Train StationFlagstaff Train Station3000 ft
Melbourne Exhibition CentreMelbourne Exhibition Centre1400 ft
Melbourne Convention and Exhibition CentreMelbourne Convention and Exhibition Centre1700 ft
Etihad StadiumEtihad Stadium2300 ft
Flagstaff StationFlagstaff Station3000 ft
Flagstaff StationFlagstaff Station3000 ft
Federation SquareFederation Square4000 ftCorner Swanston and Flinders Streets
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Bertha BrownBertha Brown200 ft562 Flinders st
Mama Wong's KitchenMama Wong's Kitchen200 ftShop 2 76-78 Flinders Street
Grains, MelbourneGrains, Melbourne300 ft571 Flinders Lane,
RAB (Railway Administrative Building)RAB (Railway Administrative Building)300 ft33 Spencer Street
Il SoleIl Sole500 ftLaTrobe and Spencer
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St Paul's CathedralSt Paul's Cathedral3700 ft
Melbourne ZooMelbourne Zoo2.5 mi
Flinders Street StationFlinders Street Station3700 ft
Parliament Train StationParliament Train Station1.1 mi
South Yarra Train StationSouth Yarra Train Station2.4 mi
Rod Laver ArenaRod Laver Arena1.2 mi
Melbourne MuseumMelbourne Museum1.4 mi
Melbourne Arts CentreMelbourne Arts Centre4000 ft
Melbourne Central StationMelbourne Central Station4300 ft
Lygon StreetLygon Street1.1 miLygon Street
Old Treasury BuildingOld Treasury Building1.2 mi20 Spring St
St Kilda Sea BathsSt Kilda Sea Baths3.2 mi10-18 Jacka Bvd
Luna Park MelbourneLuna Park Melbourne3.4 mi18 Lower Esplanade
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Getting around
Airports
Essendon (MEB)11.9 mi
Train
Southern Cross Station2000 ft
Underground
Flagstaff Station3300 ft
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Reviews
7.4
Very goodBased on  328  reviews
  • 7.0
    Very good

    Excellent staff. Convenient

    Bed mattress needed replacing. Found button under bed. Not vacuumed properly

  • 5.4
    Guest rating

    Dirty hand basins and shower.

  • 7.0
    Very good

    pretty much all was good. didnt get a chance to experience it really

    shower a bit dirty, curtain not good. shower door dodgy.

  • 9.6
    Exceptional

    I chose your Hotel for several reasons, your location to where I needed to go (travelled by train), I was able to hop off and on the Collins Street tram to all venues I was visiting. This was really handy for me a I was a solo traveller and I felt secure with the convenience of public transport at my door.

    The selling point for me that it was handy to all locations I needed to go to. My single room was well suited for me as a solo traveller, your cafe was great. I would like to see some sort of bonus (cheaper rate is I use it again).

  • 7.0
    Very good

    Closeness to town and transport facilities

    Skylight in the room and the very small bathroom area.

  • 8.2
    Fabulous

    Staff were lovely especially the gentleman at reception and at the cafe. The lady at breakfast was also lovely.

    Dinner was not that nice (nachos and fish & chips)

  • 8.8
    Superb

    Pleasant hip environment. Convenient location with necessary facilities for city accommodation.

    Would have enjoyed slightly more space in room .

  • 8.8
    Superb

    I confirmed my booking with the hotel staff two days before check-in, they arranged a better room (with opening windows) on upper floors for me.

  • 8.8
    Superb

    I loved the central location, close to public transport, the Crown Casino, Southbank. I also prefer a small hotel. I also appreciated that I had a free upgrade to my room, that was a nice surprise. I came to Melbourned to play in a poker tournament and this hotel was recommended by a fellow poker player who always stays at the Pensione.

    I didn't find the size of the ensuite bathroom too difficult to manage but a larger person would. I found that when seated on the toilet, my knees hit the cabinet enclosing the hand basin. This would be a definite problem for a larger person. Also I would have liked a bench or rack to put my suitcase on in the room. Once you used the seat at the desk to sit on there was nothing to put your case on.

  • 7.0
    Very good

    I liked the bed abd pillows, very comfy. And having air-con was also nice

    No window. Mosquitos flying around.

  • 10.0
    Exceptional

    Location perfect for getting to all the main attractions, The stadium, casino, aquarium, eureka skydeck & the train/bus station ect.

  • 6.6
    Good

    The breakfast cafe was well set out and had a wide variety of food.

    While there was a note left for us, the tv had no foxtel channels nor did it have channel 9. Also, the basin in the bathroom was very small and there was no shelf to put toiletries on.

  • 7.8
    Fabulous

    central location, comfy room good facilities

    room a little small poor reception on the tv

  • 8.2
    Fabulous

    The clean rooms were the best feature although it was small. Staff were helpful and parking was available nearby.

    We booked a double and upon calling to confirm the booking it was confirmed we had the petit. I questioned this and was answered with "ahh that's right", by John. Judging by the size of the room we were given the petit.

  • 7.8
    Fabulous

    Good location, Friendly staff, Great facilities and Nice cafe/bar onsite.

    Room was quite small and noisy as it was on the ground floor near reception. Better value than most Melbourne hotels, but still very pricey when compared to other Australian cities.

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Highlights
7
Very goodBased on  328 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotExisting beddingFREEAll children3 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Essendon (MEB)11.9 mi
Train
Southern Cross Station2000 ft
Underground
Flagstaff Station3300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room